Privacy Policy | Still Standing | Recovery Community Organization

The short version: we never sell your information, we only use what you share to help you, and you can ask us to update or remove it at any time. Reaching out about recovery is deeply personal, and we treat everything you share with care and respect.

1. Information We Collect

We collect information you choose to share with us, including:

  • Your name, email address, phone number, and message when you use our contact form or reach out for help
  • Your email address when you subscribe to our newsletter
  • Donation details you provide when giving through our website, which are handled by secure third party payment processors
  • Basic usage information about how visitors use our website, such as pages viewed

2. How We Use Your Information

We use the information you share to respond to your requests, connect you with our services, process donations, send updates you have asked to receive, and improve our website. We do not use your information for any purpose unrelated to our mission.

3. How We Protect Your Information

We use reasonable administrative and technical safeguards to protect the information you share with us. While no method of transmission or storage is completely secure, we take the trust you place in us seriously and work to protect it.

We follow applicable privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2, when handling protected health information and substance use disorder records.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate, such as payment processors and email services, and only as needed for them to perform their work. We may also disclose information when required by law.

5. Cookies and Analytics

Our website may use cookies and basic analytics tools to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings at any time.

6. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.

7. Your Choices

You can unsubscribe from our emails at any time using the link in any message. You may also contact us to review, update, or request removal of the personal information you have shared with us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through our contact page, call us at (870) 773 5333, or email [email protected].